Terms and conditions of sale

Terms and conditions - HollyhoodCapital.com

Preamble

The HollyhoodCapital.com online shop is managed by Hollyhoodcapital.com whose registered office is located at 22 rue Doudeauville, 75018 Paris, France, registered in the PARIS RCS 51230645700049.

It is specified beforehand that these conditions govern the sales of its products by Hollyhoodcapital.com to any person making a purchase via the Hollyhoodcapital.com website, referred to as “the CUSTOMER”.

These General Conditions of Sale, as well as the order form and the order confirmation constitute the sales contract between Hollyhoodcapital.com and the CUSTOMER relating to the sale of the products ordered.

Any order placed on the Hollyhoodcapital.com website requires the CUSTOMER to accept the General Terms and condition of Sale in their entirety.

In the event of disagreement with the General Terms and Conditions, the CUSTOMER must not use the Website.

Hollyhoodcapital.com reserves the right to adapt or modify its General Terms and Conditions at any time and without notice, the adaptations or modifications then being applicable to all orders subsequent to the adaptations or modifications.

In case of modification, the General Terms and Conditions, applicable to the CLIENT's order are those which were online, and which the CLIENT accepted on the day of placing his order.

Article 1 - Definitions

The terms and expressions identified by a capital letter in the General Conditions of Sale have the meaning indicated below (whether they are used in the singular or in the plural).

General Conditions of Sale: designate this document, that is to say the terms and conditions applying in the relations between Hollyhoodcapital.com and the CUSTOMER.

• Order: refers to the CLIENT's purchase order for one or more Product (s) or Service (s) placed by use of the Hollyhoodcapital.com Website or via Customer Service
• Website: refers to the website accessible at the address Hollyhoodcapital.com
• Product: refers to a product or Service offered for sale on the Hollyhoodcapital.com Website
• CUSTOMER: means a Natural or Legal Person, consumer, who uses the Hollyhoodcapital.com Website and acquires one or more Product (s), for his personal needs, having previously adhered to the General Terms and Conditions.

Article 2. Object

These General Conditions of Sale aim to define the contractual relationship between Hollyhoodcapital.com and the CUSTOMER and the conditions applicable to any purchase made through the website, Hollyhoodcapital.com.

By accepting these General Conditions of Sale, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of minor age to be dependent on you to buy from this online shopping site.

The use of our products for any illegal or unauthorized purpose is prohibited.

The company Hollyhoodcapital.com retains the possibility of modifying these General Conditions of Sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the CUSTOMER.

Article 3. Pricing

The prices appearing on the product sheets of the internet catalog are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products.

The company Hollyhoodcapital.com reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the CUSTOMER.

The products remain the property of Hollyhoodcapital.com until full receipt of the price by Hollyhoodcapital.com.

The products in promotion will be indicated by a "PROMOTION" tag or by a crossed out price, our promotions are valid within the limit of stocks available at the time of the order and during the posting period.

For CUSTOMERS outside the European Union and DOM-TOM, orders are not subject to VAT, but may be subject to local taxes and customs taxes in force in the receiving country. These rights are not the responsibility of Hollyhoodcapital.com. They are the responsibility of the CUSTOMER.

The prices of the Products indicated on the Hollyhoodcapital.com site do not include the processing and shipping costs which are invoiced in addition to the price of the Products purchased and according to the total amount of the order.

Article 4. Placing order

The contractual information is presented in English and will be the subject to a confirmation of this contractual information at the time of delivery. The company Hollyhoodcapital.com reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.

To order Products on the Hollyhoodcapital.com Website, the CUSTOMER must create an account by providing the information required on the registration form.

To this end, the CUSTOMER declares to provide correct personal information, not erroneous such as to allow his precise identification in any situation. Any false information is likely to result in the closure of the CLIENT's account and the cancellation of his Order.

The account creation section is accessible directly from the main menu bar. At each visit, the CUSTOMER, if he wishes to order or consult his account (order status, personal information, etc.), must identify himself using this information.

Article 5. Payment

The price of the Products and the costs of logistics preparation and delivery are payable in full by the CUSTOMER at the time of placing the Order.

Upon receipt of payment, the order will be processed and the Customer will be informed by e-mail.

Article 6. Right to retract

In accordance with article L121-21 of the Consumer Code, the Customer has a period of fourteen working days from the date of receipt of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty.

(Fill up the return form and let us know the tracking number of returning item)

The products must be returned in their original packaging, without having been used, accompanied by the initial signed delivery slip. Return costs are the responsibility of the Customer. Upon the reception of returned item, refund will be made entirely or partially according to the state of the item. Delivery cost is not refundable.

Article 7. Delivery

Delivery of the Products will take place, after registration of the payment for the Order, to the delivery address indicated by the CUSTOMER when placing the Order. An e-mail will be sent to the CUSTOMER to inform of the shipment of the Products. The CUSTOMER has the option of choosing between different means of delivery.

The shipping costs are calculated according to the chosen delivery method (home, relay point, post office, etc.), the weight of the package and the place of destination.

Delivery times are given only as an indication, if they exceed thirty days from the order, the sales contract may be terminated and the Customer reimbursed.

Article 8. Guarantee

All products listed by the company Hollyhoodcapital.com on the Hollyhoodcapital.com site benefit from the legal guarantee provided by articles 1641 et seq. of the Civil Code. In the case of non-conformity of a product sold, it may be returned to the company which will take it back, exchange it or reimburse it. All complaints, requests for exchange or refund must be made within 14 days of delivery.

Article 9. Responsibility

The company Hollyhoodcapital.com has, for all stages of access to the site, the ordering process, delivery, customer service or subsequent services, only an obligation of means. Hollyhoodcapital.com cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular loss of data, intrusion, virus, interruption of service, and other involuntary problems, or of any fact qualified as Force majeure, in accordance with case law.

The computerized registers kept in the database of Hollyhoodcapital.com under secure conditions, will be considered as proof of communication, orders and payments made between Hollyhoodcapital.com and the Customer.

Article 10 - Security

The site, Hollyhoodcapital.com is subject to a security system that has adopted the SSL encryption process as well as protection of all sensitive data linked to payment method.

Article 11 - Intellectual Property

All texts, comments, works, illustrations and images reproduced on the Hollyhoodcapital.com site are reserved under copyright as well as intellectual property and for the whole world. Any total or partial reproduction of the Hollyhoodcapital.com site is strictly prohibited whether in the form of a photo, logo, visual or text.

Article 12. Personal Data

All the data that you entrust to the Hollyhoodcapital.com site are provided in order to be able to process your orders.

By virtue of the law n ° 78-17 of January 6, 1978 relating to data processing, you have a right of rectification, consultation or modification and deletion of the data that you communicated to us.

Article 13. Force majeure

The execution by Hollyhoodcapital.com of all or part of its obligations, in particular delivery, will be suspended in the event of the occurrence of a fortuitous event or force majeure which would hamper or delay its execution. Are considered as such, in particular, without this list being exhaustive, the war, the riots, the insurrection, the social disturbances, the strikes of all kinds. Hollyhoodcapital.com will inform CUSTOMERS of the occurrence of a fortuitous event or force majeure within seven days of its occurrence. In the event that this suspension continues beyond a period of fifteen days, the CUSTOMER will have the possibility of terminating the current order, and the price of the Products ordered and the delivery costs paid will then be reimbursed.

Article 14. Applicable laws and competent jurisdictions

The General Terms and Conditions of Sale are subject to French law. Only the French version of these General Terms and Conditions of Sale is valid. In the event of a difficulty occurring during the Order, the delivery of the Products and more generally the execution of the sale, the CUSTOMER will have the possibility, before any legal action, to seek an amicable solution through a consumer association or any other council of its choice.

Article 15. Customer Service

For any question on your order tracking, contact us through :

• email : info@hollyhoodcapital.com
• Chatbox
• Contact us form
• Instagram or Twitter